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Delivery & Returns

Stitching 

Delivery & Returns

UK Postage

We aim to post your order same day or within one working day once payment has been made.

The majority of our customers receive their orders within 24 hours or ordering.

All UK orders are sent via Royal Mail first class.

 

0-100g                                   £0.98

101g -1kg                              £3.40

1.01kg - 2kg                          £5.50

 

Europe Postage

We aim to post your order same day or within one working day once payment has been made.

All Worldwide orders are sent via Parcelforce Worldwide.

 

0-100g                                      £3.20

101g - 1kg                               £8.00

Up to 2kg                                £14.00

 

Worldwide Postage

We aim to post your order same day or within one working day once payment has been made.

All Worldwide orders are sent via Parcelforce Worldwide.

 

0-100g                                      £4.00

101g - 1kg                               £13.00

Up to 2kg                                £24.00 

 

** Please note that one FQ is approx. 50g, 1m is appox 200g**

 

If you require a bespoke postage service or anything over 2kg please contact us in advance for a quotation.

Please check with your local customs office about rules and regulations that may apply to you before ordering.

 

Returns

If for any reason you are not happy with your purchase please contact us within 7 days of receiving your goods.  Please note that cut fabric cannot be returned unless it is faulty or damaged.  Agreed refunds will be made within 30 days once items have been returned in their original condition and within 14 days.

If you are making a return please ensure that you send your items using a signed for postage service as items lost in transit are not our responsibility.  All postage costs are non-refundable.